FREQUENTLY ASKED QUESTIONS
1 - WHEN CAN WE TAKE TTDIT TOURS? WHAT ARE THE START/END TIMES?
TTDIT operates daily. Tours are, in theory, available everyday of the year. Start and End times depend on the option chosen and can be seen on each of the services pages.
2 - CAN WE HAVE TOURS WITH DIFFERENT START/END TIMES?
Absolutely- please email us with your request. We will do our best to accommodate your requirements.
3 - WHERE DO WE MEET?
Your photographer and tour guide will pick you up at your hotel to make your experience as hassle-free as possible. Should you prefer to meet directly in the city, your guide will be happy to accommodate your request. Please make sure to let us know your preferred location in your reservation form.
4 - WHY TTDIT?
In addition to what mainstream tour operators have to offer, your TTDIT photographer will immortalize the fun, the emotions and the laughter you are going to have during your visit, and will provide you with high-quality pictures to share with friends and loved ones back home.
5 - WHAT HAPPENS IF WEATHER TURNS REALLY BAD?
In case of extreme weather, your TTDIT guide will offer you several attractive indoor activities to choose from. If none of the alternatives suit your needs, you may re-schedule your tour or request a refund. Any refund request deemed reasonable will be honored.
6 - HOW DO WE GET ABOUT?
You will mainly be walking and travelling by train and subway. TTDIT believes that the best way to get around Tokyo is to do it like the locals do. Of course special requests may be accommodated – If that applies to you, please let us know via the reservation form.
7 - WHEN AND HOW WILL I RECEIVE MY PICTURES?
An e-mail with the download link will be sent to your e-mail address within 48 hours after the tour.
8 - DO WE GET INSIDE THE BUILDING?
Since the idea of the tour is to maximize the ratio time/visit, normally, it won’t be possible to go inside the buildings. We prefer to focus on the outside. But the client is the king, so if you prefer to organize the time differently, and enjoy also inside the building with your guide, then just let him know.
9 - WHAT IF I CANNOT FIND WHAT I AM LOOKING FOR?
Whilst TTDIT’s customized package options will cover the needs of most clients, it may happen that a museum you would like to see, a restaurant you would like to eat at or an activity you would like to experience does not appear on the list. If this is the case, please email us your request, and we will do our best to accommodate it.
10 - HOW TO BOOK AND PAY A TOUR?
To reserve your very own TTDIT photographer and tour guide, please fill out the form on the reservation page. When your reservation is compeleted, you will receive a confirmation email containing a payment link. TTDIT requires an advance payment in order to secure your reservation.
11 - SHOULD I EAT WITH THE GUIDE DURING LUNCH BREAK?
Unless requested, your guide will not join you when you eat: he/she will lead you to the restaurant, help you order, take some photos and then leave you with family or friends until you finish lunch. He/she will then pick you up to continue the visit.
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TTDIT focuses on organizing the best tours possible.
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